Privacy Policy

Last updated: May 7, 2026

At PresenticAI ("we", "our", "us"), we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, phone number, email address)
• Business information (business name, location, type of business)
• Communications you send us via contact form, WhatsApp, or email
• Payment information (processed securely through third-party providers)

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you about your account and our services
• Send you updates, marketing communications (with your consent)
• Analyze usage patterns to improve our website
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and services (e.g., Formspree for contact forms, Cloudflare for hosting)
• Third-party platforms where we list your business (e.g., Google, JustDial) — only information necessary for the listing
• Legal authorities when required by law

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time.

5. Cookies

Our website uses minimal cookies necessary for basic functionality and analytics. We do not use advertising cookies or cross-site tracking. You can disable cookies in your browser settings, though some features may not function properly.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Data portability (receive your data in a machine-readable format)

8. Third-Party Links

Our website may contain links to third-party websites (e.g., JustDial, IndiaMART, Google). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@presenticai.com
• WhatsApp: +91 62688 85643